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Saphir Hôtel3/5
Aire des Bercheres, 77340 Pontault-Combault
Rating out of 10Satisfaction index clients From Saphir Hôtel 
7.2
Your stay
Your stay
7.3
Welcome
Welcome
7.7
Available Services
Available Services
6.8
Interior amenities
Interior amenities
6.7
cleanliness
cleanliness
7.4
Quietness
Quietness
7.5
Quality / Price
Quality / Price
7.0
The score reflects the average of 99 reviews sent by our customers WHO ACTUALLY STAYED in the hotel excluding any other review not based on actual stay.
 
Opinions of clients who have left comments:
Anonymous (Stop on the way) 11 April 2012
7.8
Breakfast really good, some staff at front helpful others not at all, clean room daily.
prefer double bed and 2 single beds for 4 accom taxi fare very expensive - too far to walk from hotel had to wait long time for taxi - suggest sort of shuttle bus from station Aircon too hot can't open windows very stuffy in room Would have appreciated a kettle with tea or coffee available
I would recommend for those with own transport and short stay
Robert (Holidays) 20 November 2011
8
1/ Room was away from noise (wedding) 2/ I was granted to park the car indoor (loaded wiith luggage)
Anonymous (Holidays) 19 November 2011
9.2
La possibilité de profiter de la piscine et du sauna sans supplément et que ce soit aussi ouvert le soir.
Jerome (Stop on the way) 03 November 2011
8.2
Le petit déjeuner, la piscine
On reviendra peut-être !
Alain (Professionnal) 23 September 2011
5.4
ascenceur en panne depuis plus de un mois
Anonymous (Holidays) 12 September 2011
5.2
de payer le champagne en chambre immediatement et en espece
Anonymous (Stop on the way) 05 August 2011
7.2
The swimming pool was nice for the kids. When we ate at the restaurant, they gave us a family discount. Lots of parking spaces. The hotel entrance looks very nice. Free shuttle bus service to Disneyland was excellent! Personell was very helpful!
The interior of the hotel, (rooms, beds and restaurant) is really outdated (wallpaper on the toilet walls? not very hygienic I think). It really needs to be changed to today´s standards.
In terms of price-quality I think the hotel was good!
Robert (Holidays) 17 July 2011
2.8
Restaurant
Although your website announced the possibility to park my car in the garage the lady receptionist refused to let me in. After I made clear that I booked the room under this condition weeks before she talked to the management who was even than not prepared to give permission. I threatend to look for an another place to stay. Meanwhile my reservation was found with the written information tthat I would like to make use of the garage. Since no one did inform me that this was for one or other reason not possible I once again urged her to convince her management. Finally my request was granted. The garage was completely empty and until now I do not onderstand why admittance was denied.
That particular evening you hosted a marriage with wedding party. We had room 261 which was apparantly located just above the party room as a result of which it was impossible to get to sleep. The terrible disco beat lasted until 4.30 hours in the morning. At 2 o'clock I phoned your receptionist but the noise did not decrease neither we had been offered another room. If you take into account that I had tot drive another 600 KM the next day you may understand that my wife and myself were fairly upset. I also would like to emphasize that in room 261 the hotelinformation was extremely poor. Strange enough it was announced in that one document as well as on your internetpage that a pet (dog) was offered a meal in change for the additional E 10,-- which you charge for pets. Your receptionist who took care of the billing was not at all aware of that particular service......
Anonymous 17 July 2011
8.8
le calme
rien
tres bon sejour
Audrey (Stop on the way) 20 June 2011
9.4
Very friendly and helpful staff. Shuttle bus to EuroDisney. Swimming pool.
None.
In case I need a hotel near Paris again, I will make sure to check your website.

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